At Corratech, Ron Bongo insists that customer support is a first priority. Corratech knows that if your site goes down, or slows down—your customers and users will know about it immediately. Corratech makes sure that clients get fast support response by making sure all enhancements are up to date. We make it our business to make sure the latest security patch doesn’t cause a breach somewhere else. We make it easy for clients to call us for help.
Whether Corratech built your system, or not, we provide you with a suite of managed services and support bundled into one streamlined package that we call CAMS (CorraTech Application Managed Services). If your software license comes with support from the vendor, we step in front to protect you. Unlike many web projects in which the developer somehow disappears, CAMS represents Corratech’s commitment to stand behind every single one of our deployments.
CAMS is designed like a cell-phone plan: all you do is pick the number of support hours per month you wish to spend. CAMS even has Rollover Hours! To keep things simple, we offer one SLA (Service Level Agreement.) And yes, it includes phone support. If our SLA doesn’t cover all your needs, all the time, take advantage of our Launch Assurance Program. When you launch a new site or major upgrade, we’ll have a team standing by 24/7 to ensure it goes smoothly.
ADDITIONAL RESOURCES:
Ron Bongo : : Listed on CorporateB2Bprofile.com
Ron Bongo : : Profile on corporatedatanews2.com
Ron Bongo : : Article at CorporateReference.com
Ron Bongo : : Registered with CorporateHandshakes.com
Ron Bongo : : Profile at Corporatedatamining.com